Privacy Policy

Who we are

Ridgeway Access & Safety Store is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the personal data (as defined below) we collect from users of our website.


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. Therefore, by submitting personal data through our site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Data in accordance with this Privacy Policy.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us.


“Personal Data” means data that allows someone to identify or contact you, including, for example, your name, your address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below:

When you order merchandise from us, we will collect information necessary to process your order, such as your shipping and billing information and payment information. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in the order to send you a reply.

When you post content on our services such as a review, the information contained in your posting will be stored in our servers and other users will be able to see it, along with your first name and last initial. The information that you provide will be visible to others, including anonymous visitors to the site.

We lay also collect personal data at other points in our site that state that personal data is being collected.

Other uses of your personal data may be applied as following:

Identify you as a customer in our system

Provide improved administration of our site and services

Provide the services you request

Improve the quality of experience when you interact with our site and services

Send you administrative e-mail notifications, such as order confirmations, order status updates, security, or support and maintenance advisories

Respond to any inquiries you may have, at anytime

Send newsletters, surveys, offers and other promotional materials related to our services and for other marketing purposes of Ridgeway Access & Safety Store; and in any other manner stated on our site.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our store is hosted on FlyWheel. They provide us with the platform that allows us to fairly and smoothly conduct our services. Your data is stored through FLyWheel data storage, databases and the general Word Press application. They store your data on a secure server behind a firewall. For more insight, you may also want to read FlyWheel & Word Press’s Privacy Policy:

Privacy Policy



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Our online website is hosted by Word Press. You acknowledge and agree that your use of the service may include having your personal data transferred to and stored by Word Press pursuant to their privacy policy, which you can find at We may also share your personal data with other third party service providers to: provide you with the services that we offer through our site, to conduct quality assurance testing, to facilitate creation of accounts, to provide technical support, and/or to provide other services to Ridgeway Access & Safety Store.

As far as analytics services are concerned, apart from the analytics platform that is provided to us by Word Press, we use third party analytics services to help analyse how users use our site. The information generated by cookies (mentioned below in Section 8) or other technologies about your use of our site is transmitted to the analytics services. The analytics services use analytics information to compile reports on user activity. The analytics services may also transfer the analytics information to third parties process by the law, or where such third parties process analytics information on their behalf. Each analytics service’s ability to use and share analytics information is restricted by such analytics service’s Terms of Use and Privacy Policy. By using our site, you consent to the processing of data about you by analytics services in the manner and for the purposes set out above. For a full list of analytics services, please contact us.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Like many other online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our site. This type of information is collected to make the site more useful to you and to tailor the experience with us to meet your special interests and needs.

If you decide at any time that you no longer wish to accept cookies from our service for any respective purposes, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the service or all functionality of the service. If you have any questions about how to disable or modify cookies, please let us know.


We will periodically send you free newsletters and e-mails that directly promote the use of our site and services. When you receive newsletters or promotional communications from us, you may indicate a preference to spot receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly. Despite your indicated e-mail preferences, we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We do no intentionally gather personal data from visitors who are under the age of 13. If a child under 13 submits personal data to Ridgeway Access & Safety Store and we learn that the personal data is the information of a 13 year old, we will attempt to delete the information as soon as possible. If you believe that we might have any personal data from a child under 13, please contact us.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Therefore, this privacy policy may be updated from time to time for any reason. We will notify you of any changes to our privacy policy.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at: or by telephone at: +44 28 9045 4599