CUSTOMER SERVICE

  • Shipping & Delivery

    All products will be delivered within 3-5 working days. We offer a free delivery service on all orders delivered in ROI and NI. Deliveries for UK mainlan will be charged based on the delivery address.

  • Privacy & Security

    The privacy policy sets out how Ridgeway uses and protects any information that you give Access & Safety Store Online when you use this website. Ridgeway is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Ridgeway may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

  • Returns & Replacements

    If for any reason you are unhappy with your order, we offer a full refund on all unused products that are returned within 14 days of purchase.
    Please contact us: Email – info@ridgeway-online.com or Telephone – 028 9045 4599.

  • Ordering

    If you would like to speak to someone from our dedicated sales team, please contact us on +44 (0)28 9045 4599.

  • Pricing & Promotions

    We do promotions on a regular basis. We can change prices on the website with no prior notice.

  • Viewing Orders

    To view your order please click here to login to your account.

  • Updating Account Information

    Please ensure that all account information is valid and up-to-date. If you need to make any amendments to the information on your account, please click here or alternatively contact us on +44(0)28 9045 4599.